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My Panasonic TH42PZ700A broke down in 16 days

Home > Electronics > Television (TV) Forum > Review on Panasonic TH-42PZ700A 42 inch Plasma TV

nim53A
nim53A
Member since:
18-Apr-2008
Category: Review on Panasonic TH-42PZ700A 42 inch Plasma TV
Posted by: 18-Apr
Strengths: 
Weaknesses: 
Rating
Overall satisfaction   Poor
Sound Quality   Poor
Ease of Use   Poor
Picture Quality   Poor
Durability   Poor

Full Review
My Panasonic TH42PZ700A was delivered on 29th March 08. By 14th April it had broken down (ie 16 days) and will take at least 2 weeks or more to repair. :mad:

Panasonic refuses to replace it and the retailer (Powerhouse) says they too won't replace and I have to get Panasonic to do it.

Panasonic says that if it breaks down in less than 21 days it is considered DOA. Dead on arrival.

Imagine that! They actually have a term for it.

So... just how often does it happen for Panasonic to have a term for it?

Go figure.
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Comments
nameyourcharacter
nameyourcharacter
"Panasonic refuses to replace it and the retailer (Powerhouse) says they too won't replace and I have to get Panasonic to do it."

That's illegal. Powerhouse has an obligation under the Trade Practices Act to replace your television. It's the law.

Posted by: 21-Apr
Jebediah
Jebediah
I'm pretty sure Panasonic didn't coin the phrase"Dead on Arrival", as most electronic products have this policy built in to their warranty, especially computer products. I'm sorry you had a bad experience with this model, as it is the one I am looking at getting, being recommended to me by other reviews and also sales staff in various retail outlets.

Good luck with getting your replacement, hope it works out well for you

Posted by: 31-May

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