WARNING - DO NOT BUY UNLESS YOU WANT TO WASTE 30+ HOURS WITH HP SUPPORT & STILL DOES NOT WORK

Category: Review on HP C7280 Photo Multifunction Printer

Posted by: 25-Nov-2008

Strengths: 

Weaknesses: Software uninstalls itself and will not reinstall - HP support have no answer.

It did originally work and then the software self uninstalled itself.
HP have an update re this on their site, quote: "This update will correct an issue where your networked printer software uninstalls itself without warning": http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=au&dlc=en&lc=en&softwareitem=oj-54112-1&jumpid=reg_R1002_AUEN
Search Google for the same issue and there are hundreds of complaints -
http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1225952676148+28353475&threadId=1164535
I spent over 30 hours with HP support, received a replacement printer - spent a further 2 hours and still does not work. HP never return calls and they have no idea - blame Vista and yet say it is compatable with Vista - Microsoft do not have it listed at time of writing that it is compatable with Vista. We have another computer where it works with Vista.
A complete waste of time and they knowingly say that it is compatable with Vista and yet it appears that it is not - making false statements contravenes the Trade Practices Act.
WARNING - DO NOT BUY