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Toni63
Toni63
Member since:
26-May-2009

Fisher & Paykel 6kg Front Loader

Category: User experience of Washing Machines
Posted by: 26-May
I am now awaiting a technician for the third time to try and repair this machine! The door won't open at the end of the cycle. After his second visit when it apparently was fixed - is now even worse - won't wash properly and can't spin the clothes. So while I play dogdems with the technician around my work hours - (yes F & P your customers have to work to pay for your faulty goods),I visualse my pre F & P days of a Wwhirlpool which never broke down in 15 years!Oh also I was silly enought to purchase an F & P fridge freezer with an ice maker at the same time - it too has been repaired twice.
I will never buy an F & P appliance again!!! Buyers beware!!

Very unhappy from Port Kennedy WA
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Comments
Louise Sullivan
Louise Sullivan
Fisher Paykel front load washing machines are a load of garbage!!!!!! my front loader won't open and now the extended warranty mob "Horizon Five" have contracted "ALL GENERAL WHITEGOODS" to repair my washer DON'T WORK ON WEEKENDS - So now I have no washing machine until someone decides to contact me to repair it during the working week! - what great service - NOT!!!!!!!!!!

I WILL NEVER EVER EVER PAY FOR EXTENDED WARRANTY - I COULD HAVE GONE AND BROUGHT A NEW MACHINE TONIGHT OR TOMORROW - BUT NOW I HAVE TO WAIT AND WAIT AND WAIT (WITH WET CLOTHES TRAPPED IN MY WASHING MACHINE)

Posted by: 5-Jun
Toni63
Toni63
Hi Louise, Mine has since been fixed once they replaced the proper electronics board - they put the wrong one in twice!! In the meantime if you turn the power off at the wall and wait the usual 2 minutes it should then open.

Posted by: 9-Jun
Louise Sullivan
Louise Sullivan
Thanks - did eventually get it open only for it to spin for about half an hour over the timeframes - then stick again and still no contact from the repairers - will never ever ever pay for extended warranty again

Posted by: 9-Jun

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